Bill Dowd
Bill Dowd is the Founder, President and CEO of Skedaddle Humane Wildlife Control, a company he launched in 1989 with a mission to provide homeowners with humane, effective wildlife solutions. A graduate of Brock University with a Bachelor of Physical Education in Teaching and Coaching, Bill also played professional hockey with the New York Islanders from 1983 to 1985. His leadership, discipline and strong community values laid the foundation for building a business focused on making a meaningful local impact. Starting from his childhood bedroom in Hamilton, Ontario — with his mother as his first receptionist — Bill grew Skedaddle from a one-man operation into an industry leader. Recognizing early on that trapping and relocating wildlife was neither humane nor effective long-term, he pioneered prevention-focused solutions homeowners could trust. Today, Skedaddle continues to be guided by Bill’s original mission: delivering compassionate service built on integrity and trust.
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Marcus Mueller
Marcus has been the Owner and Operator of Skedaddle Milwaukee since 2017. A Milwaukee native, Marcus combines a deep understanding of the local community with extensive academic and hands-on experience in wildlife management. He holds a Master of Science in Wildlife Biology from the University of Wisconsin–Madison and has dedicated his career to helping home and business owners resolve wildlife conflicts safely and humanely. Marcus gained valuable field experience as an intern at a local wildlife rehabilitation center, where he worked closely with Milwaukee residents facing wildlife challenges every day. Seeing firsthand the need for effective, humane solutions inspired him to bring Skedaddle’s proven approach to his hometown.
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Alex Ritz
Alex joins Skedaddle as the company’s first franchise owner in British Columbia. After graduating from the University of Guelph with a degree in Wildlife Biology & Conservation, Alex earned his Masters of Science of Forestry from Lakehead University. With the opportunity to work with wildlife Alex took a job in forestry working in remote areas across British Columbia. Alex most recently spent time working for Environment & Climate Change Canada. His passion and love of wildlife led him to join Skedaddle to provide families across the Tri-cities with a humane approach to wildlife control. In his spare time, Alex enjoys playing board games with friends and family, playing sports and also dabbles in some wildlife photography.
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Brett Robertson
Brett Robertson launched Skedaddle Minneapolis with the desire to bring humane wildlife control services to the community he calls home. As a resident of Plymouth, Minnesota, with his wife and two kids, Brett has first hand knowledge of the area and the wildlife that thrive in the city. Brett graduated from Missouri University of Science and Technology in 2006, and before joining Skedaddle spent several years working in corporate America across the Midwest. Becoming a Skedaddle Franchise partner has allowed Brett to put his decades worth of management experience and business knowledge to use helping property owners in Minneapolis with their wildlife challenges. Brett loves the outdoors and is thrilled to deliver unique solutions and high level customer service to clients.
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Chris Montag
Chris graduated from Florida State University with a Bachelor of Science in Accounting and later went on to complete a Masters of Accountancy. In 2008, a job opportunity took him from his hometown of Daytona Beach, Florida to Metro Atlanta, Georgia, where he resettled and started his career path as a Certified Public Accountant. Chris immediately fell in love with the city and went on to spend the next decade building a successful career as a senior finance and accounting executive for several technology companies before launching Skedaddle North Atlanta. An entrepreneur at heart, Chris’ quest to make a meaningful difference close to home led him to Skedaddle. As the owner of Skedaddle North Atlanta, he channels his passion for animals into providing the community with humane and effective wildlife control services, delivered by a team of dedicated local professionals. Beyond his professional pursuits, Chris lives in Smyrna alongside his wife and three children, and enjoys spending time outdoors and the occasional round of golf.
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Carol Shelton
Carol Shelton, a proud Baltimore native, combines a passion for wildlife with a dedication to her community as the owner of Skedaddle Baltimore. Carol holds a Bachelor's degree in Physical Therapy from the University of Maryland at Baltimore, and also graduated from the Baltimore School of Massage. In addition to her experience with a number of Baltimore educational and medical centers, Carol has managed and owned two successful businesses. Carol enjoys having a direct impact on her local community by providing quick and effective services to home and business owners dealing with wildlife problems. Living in Rosedale, Carol has a deep understanding of the role local wildlife plays in the community and owning and operating Skedaddle Baltimore has allowed her to use this knowledge and experience to help effectively resolve wildlife conflicts for clients. Beyond her professional achievements, Carol actively supports local animal welfare organizations, reinforcing her commitment to harmonious coexistence between people and wildlife.
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Tisha Hicks
Tisha joined Skedaddle in September of 2017 as General Manager of both the Toronto and Durham Region locations. Skedaddle's approach to safety, humane treatment of wildlife and high customer service standards were the motivating factors that led her to change industries. Prior to Skedaddle, Tisha built a career in lawn care service, managing locations in both Ontario and British Columbia. Tisha takes pride in providing homeowners with permanent solutions to their wildlife problems as well as the challenge and unpredictability of working with wildlife.In her spare time, Tisha enjoys soaking up the sun with her husband and her dogs sitting around the pool. On most weekends you can find her home full of family and friends enjoying cookouts, games and music.
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Deanna Samuelson
Deanna Samuelson is an experienced operations leader and the proud owner and operator of Skedaddle Denver. Before transitioning into franchise ownership, Deanna led global sales support teams at Thryv Inc., where she successfully implemented strategies that significantly improved operational efficiency. Throughout her career, she has demonstrated strong leadership in managing high-performing teams, developing innovative solutions, and delivering exceptional customer service. In 2024, Deanna made the transition to owning a Skedaddle franchise, driven by her passion for humane wildlife control and her commitment to serving the Denver community. Focused on providing safe, effective wildlife solutions, she is dedicated to building a customer-first business that upholds the company’s core values of ethical wildlife management. Deanna’s leadership style emphasizes collaboration, transparency, and continuous improvement as she works to grow a thriving business that meets the increasing demand for humane wildlife control in the Denver area.
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Kara Finn
Kara Finn is a proud resident of Columbus, Ohio, and a seasoned business leader with extensive experience in the aviation industry. With a strong background in operational efficiency, team leadership, and strategic planning, Kara has successfully led large teams, managed multimillion-dollar budgets, and implemented process improvements that have consistently delivered measurable results. Her expansive career includes senior roles at Jet East/West Star Aviation, Jet It, Constant Aviation, and Bombardier-Learjet, where she honed her skills in driving cost savings, improving customer satisfaction, and navigating complex regulatory environments. Now transitioning into entrepreneurship, Kara is excited to leverage her expertise to become the co-owner and operator of a Skedaddle franchise. Her experience managing operations across multiple locations and leading teams positions her perfectly to run a successful wildlife control franchise. Kara’s passion for solving problems, commitment to customer service, and deep understanding of operational excellence will allow her to offer humane, efficient solutions to her local community and beyond. Her background in strategic business planning, financial management, and continuous improvement ensures she is well-prepared to thrive in this new venture, offering sustainable wildlife control services to the residents of Columbus while upholding the high standards she has always championed in her career.
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Chris Grabas
Chris Grabas obtained his DEC in Industrial Electronics 2003 from Vanier College, and his DEC in Environmental & Wildlife Management (formerly Ecological Technology) from Vanier College 2007. He has been a National Canadian Soccer Referee since 2010, won the 2010 Referee Builder Award for Bourassa Region.
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Brandon Crawford
Brandon is Skedaddle’s business development manager and he has been part of the Skedaddle Humane Wildlife Control team since 2002. He has enjoyed helping the company expand across Canada and into the United States, guiding franchise owners to navigate working in the wildlife business. Growing up in St. George Ontario, Brandon was raised with an appreciation of the natural world and a passion to help preserve it. Brandon graduated from St. John’s College and proceeded to Sir Sanford Fleming where he graduated in 1999. Brandon’s excellent knowledge for housing construction, plumbing, heating and maintenance has proven to be an asset when managing large residential and commercial projects. He also has extensive training and experience in attic restoration and insulation Installation, backed by certified Ontario Energy Audit training. In his spare time, he enjoys spending time with his two young boys, while boating, camping, fishing, hiking, rock climbing, scuba diving, traveling, renovation construction and reading.
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Jordan Spoelstra
Jordan Spoelstra has dedicated much of his life to service — through his military career, community service efforts, and his work with Skedaddle. A member of the Canadian Armed Forces since 2004, he served as a full-time reservist, including an operational tour in Kandahar, Afghanistan, in 2006. After nearly two decades in the military, including years in recruiting, he officially transitioned to civilian life in April 2025. During this time, Jordan spent two years working closely at a homeless shelter, deepening his commitment to helping others. In October 2017, Jordan and his business partner, Reubin Kuc, took on the opportunity to operate Skedaddle’s London location. The two met through their church and share a strong commitment to community and service. Jordan is genuinely excited to connect with the people of London, exploring the community alongside his wife, Deanna, and their three children. For him, it's about building meaningful relationships, making a positive impact, and helping homeowners protect their properties from wildlife.
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Beau Burgunder
Beau Burgunder, co-owner of Skedaddle Humane Wildlife Control in Pittsburgh, has deep roots in the city—his family has been part of the community for over a century, operating one of the country’s first Dodge dealerships starting in 1922. After years of working for large corporations, Beau and his wife Cathy began searching for a new opportunity that aligned with their values and strengths. Skedaddle stood out as the perfect fit. With Beau’s background in home repair and remodeling, along with extensive experience in sales and service, he saw an opportunity to put his skills to work in a meaningful way while building something of his own. A proud lifelong resident of Pittsburgh, Beau is deeply committed to serving the community that has shaped him. With strong family ties to the city and a deep appreciation for its people, he’s excited to offer high-quality, humane wildlife control services that his neighbors can trust. Beau sees Skedaddle as more than just a business—it’s a way to give back to the city he loves by helping residents solve problems safely and responsibly. While his passion for the outdoors remains an important part of who he is, what motivates him most is the opportunity to build strong relationships with local homeowners and contribute to the well-being of both the community and the environment.
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